Adapting the SERVQUAL Model for East Asian Contexts: A Study of Consumer Expectations and Satisfaction. Journal of Global Economic Insights, [S. l.], v. 1, n. 1, p. 38–49, 2025. DOI: 10.71204/p6ceaa34. Disponível em: https://jgei.cscholar.com/article/view/1000103. Acesso em: 19 jun. 2025.